Damaged or Defective Merchandise
Upon receipt of your order, immediately open and inspect it thoroughly for any manufacturing error, defect, or shipping damage. If you find your product incorrect, damaged or defective, please contact our customer service department within seven days of delivery by submitting the RMA Request Form below or calling 972-346-8179. Freight claims cannot be accepted after 7 days. If the product requires replacement, you will be given a Return Merchandise Authorization Number (RMA) and a shipping address to return the products. Returns must have an RMA number for an exchange. Each manufacturer reserves the right to repair or replace damaged or defective merchandise at their discretion. AffordableTablePads.com and/or its manufacturers will not be responsible for any labor or supply cost associated with repackaging, removal or reinstalling the product. Please inspect your products entirely prior to arranging professional installation. To submit a request for an RMA, please fill out the form below.