You will receive your premium custom made table pad in 6-8 weeks. We are doing everything we can to get orders out as quickly as possible. Once your order ships you will receive a tracking number via email from which you can get the estimated delivery date.
For step-by-step instructions for measuring for your new table pad, please see our table pad measuring guide.
If you know your table manufacturer and model number, call us at 1-972-346-8179 or click here.. We have a database of thousands of tables. We most likely have a pattern of your table on file.
There are two options:
Call us with your manufacturer and model number at 1-972-346-8179 or click here. We have a database of thousands of tables. We most likely have a pattern of your table on file.
We will send you a pattern kit. You simply trace half of your table and send us the template. It is very quick and easy to do. See our table pad measuring guide to see how it is done. Contact us today to receive a pattern kit.
Our manufacturers 90-day workmanship guarantee, not including your own negligence or an act of nature, we will repair, reupholster, or replace table pads at no charge to you.
We accept Visa, MasterCard, AMEX, Discover Card and PayPal.
You can reach our customer service department Monday through Friday from 9:00 am to 4:00 pm CST by calling our number 1-972-346-8179 or click here.
Credit cards are charged at the time of checkout so we can begin processing your order immediately.
No, there is no sales tax on any orders purchased from states other than Texas. For Texas purchases, a 8.25% sales tax is applied.
Most email order confirmations are received almost immediately. If you have not received your order confirmation after 24 hours, please contact Customer Service at 1-972-346-8179 during normal business hours or click here. We recommend that you add firstname.lastname@example.org to your safe recipient’s list to ensure proper delivery of your order confirmation and further communications from us regarding your order, as some email applications may flag our automated emails as spam.
We have created processes to ensure that this doesn't happen, but in the unlikely event that it occurs and the error was made by us, we will recreate the pad and redeliver it to you at no additional cost. If you made the error, we will recreate the pads for a discounted cost plus shipping.